1. Register as a new client in Therapy Appointment. Click this link and you will be taken to a secure site. Click "Register as a new client" and enter your personal information, click "Next". Now, enter your insurance information, click "Next". Click "Done". You will receive an EMail.
2. Click the "login" link in the EMail you received from step 1 to set up your account in the portal. Verify your birthdate on the first screen. Then you'll be able to set up your own username and password, click "Create" and accept the terms of service. You will get a copy of the Terms of Service in EMail. Next, complete the Biography and Enable Two-Factor Authentication. Click "Save". Do not click "Set New Appointment" for first time clients.
3. Informed Consent, Payment Information, and HIPAA Policy: On the left side of the screen, you will have a document under "My Docs & Forms".
Click on it to complete the Informed Consent. All clients, including EAP clients, are required to have a credit card on file in case of no-shows.